Privacy Policy

Last Updated: December 2024

NaviGrade (“we,” “us,” “our”) provides AI-assisted job classification tools and HR documentation services to individuals, tribal nations, and private organizations. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily submit when using our services, including:

• Name, email address, organization, and contact details
• Position description details and job-related information
• Uploaded job documents (Enterprise clients only)
• Phone number (optional)
• Payment information (securely handled through Stripe)

1.2 Website Analytics

When you visit our site, Webflow and third-party analytics tools may collect information such as:

• IP address
• Browser and device type
• Interaction and usage data

1.3 Payment Information

Payments are processed through Stripe. We do not store or process full credit card numbers. Stripe may collect your billing name, email, transaction details, and payment method information.

1.4 Intake Form Submissions

Free, Professional, and Premium users submit classification requests through Google Forms. Submitted information is stored securely in Google Sheets and used to generate your classification deliverables.

2. How We Use Your Information

We use your information to:

• Process and complete your classification requests
• Create AI-assisted Position Descriptions and evaluations
• Deliver classification results via email
• Maintain subscription status and account information
• Improve our website, tools, and services
• Respond to support requests

We do not sell your personal information.

3. How We Store Your Information

Your data may be stored within the following systems:

• Google Forms and Google Sheets (intake data)
• Email services (communication and document delivery)
• Stripe (payment details)
• Webflow (website interactions)
• Workflow automation tools that process and deliver classification results

We retain information only as long as needed to provide services or comply with legal obligations.

4. AI-Generated Content

NaviGrade uses AI models to assist in creating Position Descriptions, evaluations, FLSA statements, and equivalency summaries. Your information is used solely for generating deliverables and is not used to train public AI models.

5. Sharing of Information

5.1 Service Providers

We may share necessary information with service providers such as:

• Stripe (payments)
• Google Workspace (forms and data storage)
• Email delivery services
• AI model providers
• Website analytics tools

These parties do not have permission to use your information for any purpose other than providing contracted services.

5.2 Legal Compliance

We may disclose information if required by law, regulation, or legal process.

6. Security

We use industry-standard safeguards such as encrypted connections (HTTPS), secure Google Workspace storage, and Stripe’s PCI-compliant systems. While we take measures to protect your data, no online service is completely secure.

7. Your Rights

You may have the right to:

• Request a copy of your personal data
• Request correction or deletion
• Withdraw consent
• Request limitation of processing

To exercise your rights, contact us at support@navigrade.app.

8. Data Retention

We retain data for the following periods:

• Free users: up to 24 months
• Professional & Premium: up to 36 months
• Enterprise clients: for the duration of the service contract

You may request earlier deletion at any time.

9. Children’s Privacy

NaviGrade is not intended for users under 18 years old. We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Email: support@navigrade.app
Website: https://navigrade.app